Quote:
Originally Posted by dreamsmodeling
If you are ordering customs at clips4sale and you don't get your video. you can write to neil@clips4sale.com
Neil is the owner of clips4sale and they email to the store owner about complaint and if store owner do not resolve issue, they close the store permanently. |
Interesting. Is that a new policy? I had a similar issue to JSimoni's a couple of years ago (it was a eventually resolved and I got my video after several months) and I contacted customer service. Basically they told me that all custom video transactions were solely between the customer and producer, and not the responsibility of Clips4sale, which is just a platform for producers. I hope you're correct and that they're taking this issue seriously now.